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Our broad range of expertise and varied partnerships, enable itsupport.co.il to provide a comprehensive set of services for our clients. Using a combination of in-house and outsourced resources, we are able to offer exceptional service at a reasonable cost. We offer short & long-term service agreements as well as blocks of IT support hours.
If there is a service you need that is not listed here, please don't hesitate to contact us.
Our services include: (click on service to expand/collapse)
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Whether you have a PC or server in need of repair or need your software or hardware upgrading, our prompt and effective service will have you up and running in no time.
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We offer a variety of PC & Server support services to businesses and homes. We can help with troubleshooting problems, system healthchecks, optimization, or reconfiguration. Advice on using the Internet, including broadband installation. Protection from viruses and spyware. The list is practically endless, so please contact us if you have a specific requirement not listed.
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Why go to different suppliers to buy equipment and have it installed when we can do it all for you? We can usually offer more competitive pricing, and will install and setup your hardware and software systems therefore saving you both time and money.
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We can build your network from scratch at new premises or expand your existing infrastructure. In addition to supplying, installing and configuring network servers as well as all cabling work, we can help you to upgrade and standardize the software on your desktop PCs. This can ease the burden of administration and support, and thus reduce costs considerably.
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Your data is the most valuable asset your company has. It is therefore essential that is safeguarded. itsupport.co.il can plan and implement appropriate backup strategies to suit your oganization type and size. In the event that you have suffered data loss, we also offer data recovery services for data retrieval from failed desktops, laptops, IDE/SATA/SCSI hard drives, damaged disks and partitions.
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In order to give you the fastest response and the best value for money, we offer a full remote support service - both on demand and unattended. This enables us to give our clients the highest quality support in a minimal amount of time.
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As an additional service to our clients, we can source inkjet cartridges, laser toners, and other consumables at competitive prices, please ask us for a no obligation quote.
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We can recommend internet service providers (ISPs) depending on your requirements. We have several partner organizations with whom we deal on a regular basis and can vouch for their services as we use them ourselves.
Dial-up, broadband & leased-line services are available.
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We can help protect your valuable data against potential damage from virus and trojan threats as well as secure your systems from unauthorized entry. We can also help minimize the impact of damaging email content and maximize productivity, ensuring email remains the vital business tool that it is today.
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Is your business too small for its own full-time IT Manager? Let itsupport.co.il provide you with your own IT Manager who is familiar with your setup. IT Management support can be arranged through buying 'blocks' of IT support hours, or via service agreements. Contact us for more information.
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We can deal with all aspects of domain name registration, to give you a proper internet presence. A surprisingly large number of businesses still rely on an internet addresses given by internet service providers when they could so easily be using their own domain instead, which gives a more professional appearance.
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VPN is technology to connect different sites (offices, home workers and mobile users) together. The connections are carried through the Internet in a secure fashion. This enables us to link offices, create networked home offices for key staff and provide remote access for travelling employees.
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There are many millions of sites on the web, with prospective clients looking through search engines and spending a matter of a few seconds making the decision based on the quality and content of a site whether the company, possibly your company, is right for them. Therefore, it is vital to get the design correct for your organisation. We can work with you to create a professional web presence. If you would like more details, please contact us, so that we can discuss your requirements further.
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Once you have a website designed, we can help with all your hosting requirements. These can range from the very simple to the highly complex.
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At itsupport.co.il, we appreciate that not all customers are the same, and so we focus on designing a solution tailored to the needs of your business. We can design, implement and support bespoke systems.
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We offer training to users of all levels, whether you are just getting started and need a helping hand or are more advanced and just cannot find a solution to a problem. Courses can be regular or one-off, and of varying duration, depending on your exact needs.
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| Productivity Tips |
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Backup your data daily |
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When possible, a daily backup should be performed. Backing up via the internet to a remote location ensures your data will be available to you in the event of a problem.
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Print from windows explorer |
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If you need to print a document, a Microsoft Word document for example, there's no need to launch Word first. Open windows explorer and find the file that you want to print, right-click it, and then click Print . This sends the document directly to your printer. |
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Prevent spam mail |
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Never give your main email address on any web site you don't trust 100%.
Use a web email address, like Hotmail, for this sort of use. Unless it is in response to an enquiry, anyone that asks for your email address will probably use it so don't give it out carelessly. |
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